Terms of service
Welcome to the Terms and Conditions of the LX Vape online store, available at www.lxvape.com. Please read this document carefully, as it sets out the rights and obligations between you and LX Vape. By accessing or using our site, you agree to these Terms and Conditions. If you do not agree with any of these terms, we recommend that you do not continue using our site.
1. General information
1.1 LX Vape, available at www.lxvape.com, is an online store for the sale of products and services related to vaping, offered exclusively to people over the age of 18.
1.2 By making a purchase on our website, you declare that you are of legal age and have the legal capacity to enter into contracts.
2. Registration and Privacy
2.1 To make a purchase, you must provide accurate and up-to-date personal information. It is your responsibility to ensure that the registration information is correct and complete.
2.2 We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy, available on our website, for more information on how we collect, use and protect your data.
3. Products and Services
3.1. Our website, available at www.lxvape.com, displays detailed information about the products and services offered, including description, price, availability, delivery times and return policies.
3.2 We will make every effort to ensure that the information presented on our website is accurate and up-to-date. However, we cannot guarantee the absence of errors or omissions. We reserve the right to correct any errors at any time without prior notice.
4. Prices and payments
4.1. The prices of the products and services are indicated in Euros and include VAT at the rate of 23%, unless otherwise specified.
4.2. Accepted payment methods are indicated on our website, available at www.lxvape.com. Payments must be made in full at the time of purchase, unless a payment in installments option is available.
4.3 We reserve the right to change the prices of products and services at any time, without prior notice. However, the applicable prices will be those displayed at the time of purchase.
5. Shipping and Delivery
5.1 We will do our utmost to ensure that products are shipped within the timeframes stipulated on our website. However, delivery times are estimated and may vary according to location and product availability.
5.2 We cannot be held responsible for delays caused by third parties, such as carriers or postal services. We will make every effort to resolve any problems related to delays, but we do not guarantee exact delivery times.
6. Returns and refunds
6.1 We accept returns and refunds in accordance with our Returns policy, available on our website. Make sure you read and understand the conditions before making a purchase.
6.2 Shipping costs for returning products will be the responsibility of the customer, except in cases where there is a defect in the product or there has been an error on our part.
7. Intellectual Property
7.1 All intellectual property rights relating to the content of our website, available on the domain www.lxvape.com, including texts, images, logos and trademarks, are owned by or licensed to LX Vape.
7.2 Reproduction, distribution or unauthorized use of any content on our site without our written permission is prohibited.
8. Limitation of Liability
8.1. LX Vape shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising out of the use or inability to use our site or the products and services purchased through it.
8.2 Our maximum liability, in any event, shall be limited to the total amount paid for the product or service in question.
9. Changes to the Terms and Conditions
9.1 We reserve the right to update or modify these Terms and Conditions at any time without prior notice. We recommend that you regularly review this page to be aware of any changes.
10. Applicable Law and Jurisdiction
10.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of Portugal. Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts of the region.
Thank you for reading our Terms and Conditions. If you have any questions or need further information, please contact us through the channels available on our website at www.lxvape.com.
In the event of a consumer dispute, the consumer may have recourse to the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or to the following alternative consumer dispute resolution bodies:
1. CNIACC - National Center for Consumer Conflict Information and Arbitration
Tel.: 213 847 484; E-mail: cniacc@unl.pt
2. CIMAAL - Algarve Consumer Conflict Information, Mediation and Arbitration Center
Tel.: 289 823 135; E-mail: cimaal@mail.telepac.pt
3. Coimbra District Consumer Conflict Arbitration Center
Tel: 239 821 690/289. E-mail: geral@centrodearbitragemdecoimbra.com
4. Lisbon Consumer Conflict Arbitration Center
Tel: 218 807 000 / 218807030.
E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
5. Porto Consumer Information and Arbitration Center
Tel.: 225 508 349 / 225 029 791; E-mail: cicap@mail.telepac.pt
6. Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal Arbitral
Tel.: 253 422 410; E-mail: triave@gmail.com
7. Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
Tel.: 253 617 604; E-mail: geral@ciab.pt
8. Consumer Conflict Arbitration Center of the Autonomous Region of Madeira
Address: Rua Direita, 27 - 1º Andar, 9050-405 Funchal; E-mail: centroarbitragem.sras@gov-madeira.pt
For more information see the Consumer Portal.
Additional questions to: info@lxvape.com.
